Hotel Okura
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One Harmony is a unique membership program that rewards you when you stay at Okura Hotels & Resorts, Nikko Hotels International or Hotel JAL City hotels. No matter where you go in Japan or overseas, you can earn points and enjoy special services, privileges and awards — with no membership or annual fees. Welcome to a new world of hospitality and value. Welcome to One Harmony.

One Harmony Membership
Earn Points Earn One Harmony Points with every stay and dine.
■Earn Points

Points are earned each time you enjoy the facilities or services of a participating hotel, restaurant or bar. (Exclude tax and service charges.)

※Points may be calculated differently subject to the hotel, facility or plan/package.
※Points are earned only for reservation through Hotel Okura - JAL Hotels Reservation Centers, official websites or directly with a participating hotels.
※Please provide your Membership Number when making hotel reservations and present your Member Card at check-in. At restaurants and bars, present your Member Card when settling the bill.
※At hotels out side Japan, points are calculated at local exchange rates.
※Certain hotels in the group do not participate in the program.
※Points are not earned for payment of the Shopping Arcades.
※Points cannot be credited for payments prior to membership enrollment.

■Status Upgrades

The more points you earn, the higher your membership status.
Status Upgrades (January-December Cycle) Members will be invited as a Loyal Member or an Exclusive Member based on the total points or eligible room nights earned during the year.

※The upgraded membership status is valid for 1 year.

■Bonus Points

Loyal Members and Exclusive Members will earn bonus points.

※In addition to bonus points, Loyal Members and Exclusive Members will receive Stay Coupons and other benefits.

■Point Validity

Your accumulated points are valid for up to 3 years and 1 month. Points are valid from the time earned and expire 25 months after January 1 of the following year, at the end of January.

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Redeem your One Harmony Points 


Stay Awards (1 night/1 room for 2 guests)

Stay for free at a room of your choice.

10,000 points Superior Room
13,000 points Comfort Double/Twin Room
15,000 points Deluxe Room
( Please inquire for more details.)


■Room Upgrade Awards(1 night/1 room)

Upgrade for free to a higher room category.

1-Rank Upgrade
1,000 points   ex. Superior Room ⇒ Deluxe Room

2-Rank Upgrade
5,000 points   ex. Superior Room ⇒ Junior Suite Room

※Room Upgrade Awards are applicable only to hotel stays reserved through Hotel Okura - JAL Hotels Reservation Center or directly with a participating hotel.
Exclusions apply to some hotel packages. Please inquire for more details.


■Dining Awards

Enjoy your dining in exchange for your points. The Dining Awards period varies by restaurants.
For further information, please contact each restaurant.
(2,000 points ~ ⁄per person.)


■Breakfast Awards

Enjoy a complimentary breakfast at selected restaurants.
(1,800 points ~ ⁄per person)
Terrace Restaurant, Dining Café Camellia, Yamazato, Orchid Room and Room Service.

※Redeem at each restaurant.
※At Terrace Restaurant and Dining Café Camellia, Breakfast Award is available only buffet. For children between the ages of 4 and 12, the buffet is 900 points.


■Gift Awards

Choose from a wide range of gourmet and original items.

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Membership Privileges


■Basic Benefits

-Free newspaper
-Quick check-in
-Late check-out ※For Loyal Members and Exclusive Members
 ※Hotel Okura Tokyo offers more special benefits, including complimentary use of hotel facilities (pool, spa, gym etc.). Please refer to our website.
 ※Member benefits apply only to reservation through Hotel Okura -JAL Hotels Reservation Centers, official websites, or directly with a particiapating hotel.
 ※Present your Member Card at check-in.


■Restaurant Benefits

Enjoy special menus exclusively for One Harmony members and variety of Dining Awards.


■Birthday Benefits

We are pleased to celebrate your birthday. You will be extended the following birthday benefits, just by presenting your One Harmony Membership Card.

-Suite Room 50% Discount
-Complimentary Birthday Cake
 ※For use when dining at a participating restaurant.
 ※Please reserve the restaurant at least 2 days in advance. Please note that a complementary birthday cake will be chosen by us.

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For other inquiries, please contact One Harmony Office
9:30-18:00 JST (Closed Saturdays, Sundays, and holidays)