Hotel Okura
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Services & Facilities

Internet Connection

Guests have a multitude of options for keeping connected during their stay at Hotel Okura, whether their objective is to access an e-mail account, download large video and sound files, or simply find out what's going on around the hotel.

Broadband Laptop Access

Available in all guestrooms, Hotel Okura's high-speed broadband connectivity, 100Mbps Backbone, for laptop Internet access allows guests to download files rapidly - a perfect solution for getting business done with a minimum of lag time. With specialized data port cables provided in-room, guests need only their laptops and an ethernet card to connect to the Internet quickly and easily.

Dial-up Modem Connectivity

*Usage rate: Cost of call to access point x 1.3 plus tax
A modular data port for standard dial-up connectivity is available in all guestrooms. Please note that zero (0) is not necessary for accessing an Internet service provider from guestrooms.
*A 30 percent usage fee over the cost of the call is charged for this service.

Cellular Access

Cellular Phones: NTT DoCoMo, AU and SoftBank subscribers enjoy wireless access in hotel guestrooms and throughout public access areas in the Main Building and South Wing.
* While cellular phone use is both available and permitted in public access areas around the hotel, we kindly ask that cellular phone subscribers refrain from using their phones in these areas whenever possible, out of respect to other hotel guests and visitors.

Wireless Lan Connectivity

Designated areas around the hotel are equipped with 11Mbps wireless Internet connectivity via HOTSPOT (NTT Communications) and Mzone (NTT DoCoMo). Guests with a laptop PC card (IEEE802.11b) are invited to make use of this service.
*Please contact our business center for any inquiries.
Areas offering wireless connectivity include:
・ Main Building main lobby & mezzanine (fifth & sixth floors)
・ South Wing lobby (first floor)
・ Main Building banquet lobby (first floor)
・ Business Center (Main Building, fifth floor)
・ Terrace Restaurant (Main Building, first floor)
・ Camellia Corner (South Wing, first floor)

■Wi-Fi connections (100Mbps) are available belows:
・ Guest Rooms
・ Main Lobby (fifth floor)
・ South Wing Lobby (first floor)
・ Restaurants & Bars
・ Banquet Rooms (except some rooms)

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Internet Connection

Room Service

Available 24 hours.
・Breakfast 5:30 a.m. - 11:30 a.m.
・Lunch & Dinner 11:30 a.m. - 12:00 Midnight
・Midnight Menu 12:00 Midnight - 5:30 a.m.

Laundry / Valet

Operating daily (Available on Sunday and Holidays).  ※Staying guests only

Business Center (The Okura Salon)

Hours : 8:30 a.m. - 5:00 p.m. (Weekdays)
Closed on Weekends and Holidays.
* Business hours may vary according to seasons. Please contact us for more information.
Business Center is located in The Okura Salon and it is an ideal space for small informal meetings for staying guests, Exclusive Members and their accompanied guests.

Business Services
・Copy service ¥43/page (Black & White), ¥216/page (Color)
・Typing service 9:00 a.m. - 5:00 p.m. (Weekdays) ¥3,240~/A4
・Interpretation, translation and tour guide arrangements (Advance notice required) Please contact us for more detail.
・Computer Booth
 The computer booth is available 24hours. To use the computer booth after business hours, please contact the Assistant Manager in the main lobby.
 ※Printouts ¥21/page (Black & White), ¥162/page (Color)

・Rental Item

Portable Wi-Fi router for wireless internet connection ¥1,944/24hours
Mobile phones NOKIA for SIM (Using Guests’ SIM card) ¥1,944/24hours
Mobile phones DOCOMO FOMA ¥972/24hours
Laptop computer * ¥3,240/24hours

*Reservation Required

・Bilingual business card printing ¥8,100~/100 cards; Ready-made simple cards ¥648~/10 cards.
・Facsimile transmission ¥200/page (Local), ¥300/page (International)
・Gift wrapping ¥324~/each
・Courier service  Please contact us for more detail.
・Private rooms for 4~8 persons are available. First 1 hour ¥3,240 After 1hour, ¥3,240/30min.

Fitness “Okura Health Club”

More Information

Tea Ceremony Room “Chosho-an”

Participate in a traditional Japanese tea ceremony between the hours of 11:00 a.m. - 4:00 p.m. Monday through Friday(closed on Weekend and Holidays).

Safety Deposit Boxes

Available at the Front Desk Cashier in the Main Building and the South Wing.

Medical Service

For medical care or in the event of an accident or emergency, please call the Assistant Manager (available 24 hours).

Massage Service

Massage service is available in your room. Hours: 10:00 a.m. - 1:30 a.m.

Hotel Okura Gift Salon

Open daily 10:00 a.m. - 6:00 p.m. (Service hours are subject to change.)
※The gift salon will close at the end of June 2015.

Nursery “Little Mate”

Hours: 10:00 a.m. - 6:00 p.m. (closed every third and fifth Wednesday)

Beauty Salon “Yogi Beauty Salon ”

Hours: 9:00 a.m. - 6:00 p.m.


Lobby floor in the Main Building (8:00a.m.-9:00p.m.).For information about Tokyo, sightseeing, entertainment and restaurants.


The following morning papers are complimentary. Please specify your choice at the time of check-in : The Japan Times, The Daily Yomiuri, The International Herald Tribune, The Wall Street Journal(Asia) or The Financial Times. For other newspapers, please call Housekeeping.

Outdoor Swimming Pool “Green Oasis”

Open during the summer months only. Access from the Main Building, next to Terrace Restaurant.

【 Dates/Hours of Operation 】
・July 6, 2013. - August 31, 2013.
9:00 a.m. - 7:30 p.m.
・September 1, 2013. - September 16, 2013.
9:00 a.m. - 7:00 p.m.

【 Visitor Fees 】

Per PersonNormal Rate One Harmony
Member Rate
WeekdaysSat.Sun. & HolidaysWeekdaysSat.Sun. & Holidays
All DayAdult ¥6,480 ¥10,800 ¥5,832 ¥9,720
Children (4-12) ¥3,780 ¥5,400 ¥3,402 ¥4,860
(every day after 3:00p.m.)
Adult ¥4,320 ¥3,888
Children (4-12) ¥2,700 ¥2,430

【 Hotel Guests 】

Per PersonNormal Rate Ono Harmony
Member Rate
All Day Adult / Children ¥2,160 ¥1,620


South Wing B1F
・Bank of Tokyo-Mitsubishi UFJ ATM
 Hours : 6:00 a.m. - 1:00 a.m.

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Internet Connection

Pay-per-view service

From classic movies to the newest selections, you may start your movie selection at any time. The movie digest is available free of charge. After you have purchased a program, you may pause, fast-forward or rewind as you wish. Enjoy the program as if viewing a video or DVD in your own home. Charge: ¥1,470 per program selection

Television Programming

Tokyo-area local networks, satellite channels, and select cable television channels are available in-room free of charge.

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