Services & Facilities

  • Services & Facilities
  • Breakfast
The Okura Tokyo Now accepting room / restaurant reservations
Reservations South Wing Reservations
Arrival Date Arrival Date
Departure Date Departure Date
Adults Adults

We offer a variety of services for you to enjoy a comfortable stay at the Hotel Okura Tokyo.

Internet Connection

  • Wi-Fi connections(100Mbps : Best Effort) are available.
  • LAN cable is provided in the room.


Room Service

Available 24 hours.

  • Breakfast 5:30 a.m. - 11:30 a.m.
  • Lunch & Dinner 11:30 a.m. - 12:00 Midnight
  • Midnight Menu 12:00 Midnight - 5:30 a.m.

Laundry / Valet

Operating daily (Available on Sunday and Holidays).  ※Staying guests only

Business Center (The Okura Salon located Penthouse Floor)

Business Center is located in The Okura Salon and it is an ideal space for small informal meetings for staying guests, Exclusive Members and their accompanied guests.

Hours : 8:30 a.m. - 5:00 p.m. (Weekdays)

Closed on Saturdays, Sundays and National Holidays.

※Business Center will end operations in Hotel Okura Tokyo South Wing at 12:00 noon on Wednesday, September 11, 2019.

Business Services

【Private meeting room】

  • Private meeting room for 6 persons


  • Meeting Tables(No charge)

【Computer Booth】

  • Computer Booth with color printer(Available 24hours)
    ※To use the computer booth after business hours, please contact the Assistant Manager in the lobby.

【Business Service】

  • Copy service
  • Scanning Service
  • Rental pocket Wi-Fi router
  • Prepaid Unlimited Data SIM Card
  • Rental Mobile phones(Reservation Required)
  • Rental laptop computer(Reservation Required)
  • FedEx ※Please contact us for more details.
  • Business card printing
  • Binding Service
  • Typing service 9:00 a.m. - 5:00 p.m.(Weekdays)
  • Interpretation, translation and tour guide arrangements(Advance notice required)
    ※Please contact us for more details.
  • Gift wrapping
  • Facsimile transmission

Fitness “Okura Health Club”

Fitness Center is located in the Lobby floor.

※Children under 4 years old may not use the swimming pool.Children under 12 years old may not use the gymnasium.
※Children using the pool must be accompanied by a parent or guardian.
※In the pool, please refrain from using swimming rings, playing with beach balls and any other activities that may annoy other swimmers.

More Information

Safety Deposit Boxes

Available at the Front Desk Cashier.

Medical Service

For medical care or in the event of an accident or emergency, please call the Assistant Manager (available 24 hours).

Massage Service

Massage service is available in your room. Hours: 10:00 a.m. - 1:30 a.m.

Beauty Salon “Yogi Beauty Salon”

Hours: 9:00 a.m. - 6:00 p.m.


For information about Tokyo, sightseeing, entertainment and restaurants.

Concierge Desk is located in the Lobby floor. (8:00a.m.-9:00p.m.).


The following morning papers are complimentary. Please specify your choice at the time of check-in : The Japan Times, Japan news, The Wall Street Journal(Asia) or The Financial Times. For other newspapers, please call Housekeeping.



  • Bank of Tokyo-Mitsubishi UFJ ATM
    Hours : 6:00 a.m. - 1:00 a.m.

Guestroom Television

Pay-per-view service

From classic movies to the newest selections, you may start your movie selection at any time. The movie digest is available free of charge. After you have purchased a program, you may pause, fast-forward or rewind as you wish. Enjoy the program as if viewing a video or DVD in your own home.

Charge: ¥2,160 per program selection

Television Programming

Tokyo-area local networks, satellite channels, and CNNj, BBC WORLD, CNBC ASIA, CCTV, KBS WORLD.